Frequently Asked Questions
What are your business hours?
As morning times are least popular, I take appointments from 11am to 10pm GMT 7 days per week (subject to availability). I am happy to discuss and be flexible beyond these times to facilitate and enable us to meet in the very best circumstances for your unique needs. I want you to be able to access my service whenever is right for your circumstances.
Where do your appointments take place?
Most often people feel more relaxed in their own environment which is one of the single most important factors in getting a great result. It also helps everyone access my service from wherever they may be. In addition my clients don't have the added stress and cost of travelling to appointments. For these reasons all of my appointments take place on Zoom.
Who do you work with ?
I can work online with anyone over 18 other than clients based in the US and Canada. This is due to insurance complexities and limitations.
What will it cost and what does your fee take into account?
Therapy is more than just the hour we spend together. It involves preparation, ongoing professional development, supervision, and the emotional presence I bring to each session. Professional training in this field is costly, and therapists invest continuously in learning to stay up to date with the latest research and best practices to offer you the highest quality support.
To meet legal obligations and ensure your safety, operational costs also cover professional registrations, advertising, and compliance requirements.
Compared to other things we spend money on—like holidays, dining out, or gadgets—therapy is an investment that can create lasting changes in how you feel, think, and live. And it’s not just a change for you—it’s a legacy that can positively impact your relationships, family, and future generations.
You can find my charges in the Programmes and Prices section of my website here. If cost feels like a barrier, please reach out anyway. Just bring honesty and integrity to the conversation, and we can see if we can work something out.
How do I know if I really need therapy?
You don’t have to wait until you’re in crisis to benefit from therapy. It can help with stress, decision-making, self-esteem, relationships, or simply feeling stuck. If something is weighing on your mind or affecting your life, therapy is a safe space to explore it.
Therapy and performance are points on the same continuum. Whether you want to improve elite performance or overcome mental challenges, if something is holding you back, I can help. Seeking therapy isn’t a sign of weakness—it’s a step toward growth and a healthier future.
How do I know if therapy will work for me?
There’s no one-size-fits-all approach. I tailor my methods to suit your personality, experiences, and goals. The quality of our therapeutic relationship is one of the strongest predictors of success. Together, we’ll create a safe, supportive environment where you feel heard and understood.
What if now isn’t the right time?
It’s common to feel too busy or overwhelmed to start therapy. However, sometimes the changes you’re waiting for begin after you take the first step. If therapy is on your mind, it might be the right time to reach out. We can start with a single conversation and see how it feels.
I’ve tried therapy before and it didn’t help—what’s different this time?
Every therapist is different. My approach is integrative, meaning I adapt methods to fit your unique needs instead of following a rigid formula. We’ll build trust and work together, so you feel safe exploring what truly matters to you.
What if I need to speak to my partner or family before deciding?
It’s natural to want support from those close to you. Ultimately, therapy is your choice—it’s about your wellbeing. Only you can know when you’re ready, and giving yourself permission to start can be one of the most powerful steps you take.
How many sessions will I need?
It’s impossible to predict exactly how many sessions you’ll need. Therapy is complex because it involves many factors. We can’t always know the specific origin of what you bring, and the brain has billions of connections that change at their own pace.
Progress depends on what you bring, how you engage, and what happens in your life during therapy. Some people see changes quickly; for others, it’s a longer journey. The important thing is to stay curious, patient, and committed to your growth.
How might I experience therapy?
Everyone’s experience of therapy is unique and can sometimes be challenging. Often, we are so used to our usual ways of feeling and behaving that they feel like part of who we are—even if they cause discomfort. Humans tend to choose familiarity over comfort.
If you want more comfort in your life, you might need to step away from what’s familiar and move through some discomfort. Therapy can involve working with things like dissociation or sensory gating, which may bring up new emotional and physical sensations.
While these feelings can be difficult, they are a normal and necessary part of healing. I will support you through each stage to help you navigate these changes safely and compassionately.
How is my confidentiality protected in therapy?
Confidentiality is a cornerstone of therapy. Everything you share in sessions is private and held in strict confidence, with very few exceptions required by law to keep you or others safe.
I follow professional ethical guidelines and legal standards to protect your personal information, including secure record-keeping and clear communication about the limits of confidentiality from the start.
If you’re worried about someone finding out you’re in therapy, please know that your privacy is taken very seriously. Sessions are private, and I will not share any information or write reports unless legally required to do so.
Your trust is essential, and I’m committed to providing a safe, secure space where you can speak openly without fear of judgment or breach of privacy.
Do you accept medical insurance for therapy sessions?
At the moment, I do not accept medical insurance as a payment method. However, if you’re hoping to use insurance, I’m happy to discuss the details with you to see if it’s a good fit for our work together. Just reach out, and we can explore the options.